FAQ

How long is the experience?

The performance lasts about 1 hour, starting at 8:30 and ends at 9:30 pm. It’s recommended that you arrive no later than 8:15 pm.

 

What time do doors open?

We open each evening at 8 pm. Unfortunately, if you purchase tickets from City Box Office, your confirmation email may have verbiage that claims the box office opens at 7 p.m. This is incorrect.

 

The ticket site (City Box Office) says “tickets available at venue” or “sale stopped” for the date that I want, Can I still get tickets at the door for this performance?

If the ticket site says “tickets available at venue” or “sale stopped”,  there will be a limited number of tickets available at the door on the night of the performance. “Sold out” means there are no tickets to sell at the door on this performance date.

 

Do you do private performances / rent out the space for private events?

Yes. Check out booking page for more information.

 

Are children allowed?

In general, we recommend against bringing children under 12. The performance takes place in complete darkness, and some sounds can be quite loud or dissonant.

 

How is parking around Audium?

Although we are close to downtown, parking is usually not too difficult most evenings after 7 pm. There are plenty of metered spaces that are free after 6pm, and there is a paid parking garage on Bush & Polk streets ($3 per hour).